Resources & Support
Everything you need to get the most out of Appsentia
Getting Started
Step-by-step guides to set up your account and start analyzing absenteeism data.
User Guides
Comprehensive guides for administrators, HR managers, and analysts.
Analytics
Learn how to interpret data, identify patterns, and take action.
Frequently Asked Questions
Quick answers to common questions about Appsentia.
What file formats can I upload?
Appsentia supports Excel (.xlsx, .xls) and CSV files. Your data should include employee number, surname, initials, leave type, date from, date to, days, and department.
How far back can I upload historical data?
You can upload up to 60 months of historical data. However, data older than 60 months will be automatically archived according to our retention policy.
What patterns does Appsentia detect?
Our system flags sick leave taken before/after weekends, adjacent to public holidays, on paydays or the following workday, and when adjacent to other types of leave.
Can I customize the absenteeism threshold?
Yes, you can set your company's acceptable absenteeism threshold between 1.5% and 5%. This helps identify employees who exceed your organization's standards.
Downloads & Templates
Get templates and tools to help you prepare your data for Appsentia.
Excel Upload Template
Pre-formatted Excel template with correct column headers and sample data.
Data Preparation Guide
Complete guide on how to prepare your HR data for upload.
Analytics Handbook
Comprehensive guide to interpreting and acting on absenteeism analytics.